Things you've asked...

We are currently by appointment only. We are happy to meet you at any time including weekends.

Please email us at mail@elements.net.au Monday – Friday 10-5pm.  We are here to answer your questions about making an appointment, viewing stock, existing orders and shipping.

Yes. Please email us with the details of the item you wish to purchase, and a contact phone number and we will get in touch with you

Pricing for our stores and online are the same. 

Yes you can – more info can be found Studio & Prop Space

We work with several interstate and local carriers. We are happy to liaise with these companies and provide a cost for you – however it is your responsibility to actually book the delivery.  Your location, order and the size of your product will determine the cost and eta of your delivery.

We work closely with experienced carriers who are used to moving large and heavy items such as antique doors and gates.  These companies offer fortnightly service to Sydney, it is a door to door service.  Mullumbimby Removals  Beyond Byron Bay

Your order can be collected from our warehouse in Byron Bay. It is necessary to book this in advance. For large, bulky or heavy items that require two people you may wish to use a removalist or bring some muscle with you as we are unable to assist with heavy items.

Everything we do at Elements i love revolves around creating beautiful spaces, so we want you to get it right at home.  We do offer a 48 Home Trial Service. Please email us for details or view our Terms & Conditions. 

We understand that some of our items are forever purchases and one needs to plan around this. Layby - Terms are strictly 12 weeks. A minimum deposit of 20% deposit on the total order is required on each layby. Please see our Terms & Conditions for further details or mail@elements.net.au for details.